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Dr. Keri K. Stephens’ (Ph.D., University of Texas, 2005) research examines how people use information and communication technologies (ICTs) at work. She focuses specifically on combinatorial ICT use by studying ICT use sequences, simultaneous and multi-tasking ICT use, and the consequences of working in organizations containing a multitude of ICT options. She is especially interested in understanding more about communication overload and how to use ICTs to maximize workplace efficiency. Her published and forthcoming work appears in Communication Theory, Management Communication Quarterly, Journal of Computer-Mediated Communication, IEEE Transactions on Professional Communication, Communication Education, Journal of Business Communication, Journal of Health Communication, Informing Science, and Case Studies in Organizational Communication. She is a co-author of the book, Information and Communication Technology in Action: Linking Theory and Narratives of Practice. She has won several teaching awards and has taught research methods courses in Norway. She teaches courses in organizational communication, sales communication, and workplace technology use. Prior to academia, Dr. Stephens spent eight years in industry working in technical sales, corporate training, and project management roles.

If you would like to hear a podcast of Dr. Stephens’ theoretical work on instant messaging (from IEEE Transactions on Professional Communication, December, 2008), please follow this link:
http://ewh.ieee.org/soc/pcs/index.php?q=node/543